Common questions about AC Commission Pro
iPhone and iPad running iOS 16 or later, plus Android devices running Android 8.0 (Oreo) or later. Your data syncs automatically between devices via iCloud (iOS) or Google Drive (Android).
Yes. 7-day free trial with full access to all features. No payment required to start.
The Master sets up the team and invites engineers. Engineers create certificates on-site, which sync to the Master for approval. Team messaging lets everyone communicate securely within the app.
Three types: Commissioning (new installations), Quick Service (15-30 min maintenance), and Comprehensive Service (full 2-4 hour services with leak detection).
Yes. All certificates include refrigerant type, charge amount, CO2 equivalent calculations, and leak check requirements.
In your own iCloud account. We never see or access your certificates, client information, or messages.
The free 5GB iCloud plan works for light use. If you take lots of photos or have a large team, you may need more storage. Apple offers 50GB for £0.99/month or 200GB for £2.99/month. You can upgrade anytime in Settings > Apple ID > iCloud.
Yes. Upload your logo and add your business details. They appear on every certificate PDF.
Yes. Create certificates, take photos, and fill in data offline. Everything syncs when you reconnect.
Yes. Cancel through your Apple ID subscription settings. You keep access until the end of your billing period.
Email support@ac-commission-pro.co.uk. We typically respond within 24 hours.